Floor plan settings

You can change the language of your floor plan and the Reserve page. However, you can not change the language of the Dashboard or Exhibitor Portal — these are always in English.

Note that if the user's browser language differs, it will be selected automatically. This may be useful in bilingual countries such as Canada, where you may want to set the default language for the floor plan to be English, but if the visitor's language is French, the floor plan would be displayed in French.

Users can switch the language on the floor plan by clicking the "hamburger" button next to the search field.

Available booths will display the Buy and Reserve buttons, as well as booth information, in the selected language.

You can change the default language for the floor plan by going to Settings - Language and either selecting the one you want to use, or choosing to default to the user's browser language.

The Buy and Reserve pages will be displayed in the language selected.

Also in Settings - Language, you can change the terms used for the following: booth, exhibitor, sponsorship, Reserve button, sales tax (VAT), VAT number, credit card convenience fee and level.

Exhibitors can add multiple company descriptions in different languages via their Exhibitor Portal. You can also do this by editing the company info. Go to Exhibitors - Exhibitors list, click on the company and click Edit profile.

Note that the language of the company description will be selected according to the browser language of the user viewing the page.

If a language you need is missing, let us know. We will add it or provide you with a text file to translate.

If you don't want your competitors to see your prices, or you want to be able to change prices at a later date, you can hide them on the plan.

To do this, check the Hide booth prices checkbox in Settings - Floor Plan.

Here you can also hide booth sizes or numbers for booths with exhibitors. Once you check the needed boxes and click Save changes, these details will become invisible on the live plan while remaining visible on your Dashboard.

You can hide the exhibitors' locations and details before the show starts. You can also hide some exhibitors on the floor plan. Go to Settings  - Floor plan and scroll down to the “What companies to show” section.

All exhibitors' profiles will be hidden on the floor plan. Reserved booths will be displayed as reserved without exhibitors' names on them. The organizer can still see the list of all the companies in the Exhibitors section.

You can choose to show only a Featured exhibitor within the booth. It is especially useful when the booth is shared among many exhibitors. You can still see the others in the exhibitor list on the left if you click on the booth.

The companies with their booths "On Hold" will not be displayed in the exhibitor list on the left side of the front view until you approve their reservation.

This option might be useful for preserving company data but not showing it publicly. The exceptions can still be found in the exhibitor list on the left.

Adding a new language to the platform is free.

The language used in invoices is English by default and can not be changed.

It isn't possible to disable adjusting the language automatically.

You can remove the layer name in Settings  - Language by leaving the field "Term for Level/Floor in multi-floor plans" empty.

The area of the floor plan displayed in the PDF depends on the way your viewbox is set up. You can read more about the viewbox in this article.

The PDF includes the exhibitor names within the booths but not the exhibitor list.

If your PDF doesn’t show some booth data, it's most likely disabled on the floor plan view as well (for example, the booth sizes are hidden). You can check and adjust it in your back end.

See more details in this article.

Currently, to show the distance between booths, we need to involve our development team. We can enable this option for you to export such files for a one-time fee. Please contact our team for details.

You can hide the booth number and the company’s name by clicking on a specific booth in the Designer and toggling the Hide labels button.

It is possible to simultaneously hide the booth number and display the exhibitor’s name. Go to Settings  - Floor plan. Scroll down to the “What booth info to show” section and check the box next to “Hide booth number in booths with exhibitor”.

Exhibitors can't preview their profiles when you hide all companies in the front view of your floor plan.

Check the box 'Hide companies that have no booths.' You can also include exceptions that you'd like to be displayed.

Check the box Hide companies that have no booths. You can also include exceptions that you'd like to be displayed.

First, assign a Featured Listing sponsorship to an exhibitor you’d like to display in the booth. Then, check the box Hide non-featured exhibitors in booths, as shown above in the article.

The sizes can’t be hidden for a specific booth; they are only for all.

The booth sizes and the booth names/exhibitors' names in booths will be automatically adjusted depending on how zoomed in or zoomed out the view is.