This article may be helpful for if you have already created a floor plan or our team have created it for you. Here you can find instructions on how to:
Use other languages (besides English) for your floor plan
Edit the view of the plan that your visitors and exhibitors will see
Download your plan
How to change the floor plan language
You can change the language of your floor plan and the Reserve page. However, you can not change the language of the Dashboard
or Exhibitor Portal — these are always in English.
Note that if the user’s browser language is different, it will be selected automatically. This is useful in bilingual countries such as Canada, where you might set English as the default language, but visitors with French as their browser language will see the floor plan in French.
Language choice for attendees
Users can switch the language on the floor plan by clicking the "hamburger" button next to the search field.
Language choice for exhibitors
Available booths will display the Buy and Reserve buttons, as well as booth information, in the selected language.
Booth purchasing and reservation pages will be displayed in the selected language as well.
How to change the default language
You can change the default language for the floor plan by going to Event Settings - Language and either selecting the one you want to use, or choosing to default to the user's browser language.
How to change terms
In the Language settings, you can change the terms used for the following:
exhibitor
"Reserve" button
sales tax (VAT)
VAT number
credit card convenience fee
How to add a company description in another language
Exhibitors can add multiple company descriptions in different languages via their Exhibitor Portal. You can also do this by editing the company info. Go to Exhibitors
- Exhibitors list, click on the company, and click "Edit profile".
Note that the language of the company description will be selected according to the browser language of the user viewing the page.
Need a new language?
If a language you need is missing, let us know. We will add it or provide you with a text file to translate.
How to hide something on the plan
How to hide price, size, or number of booths
If you don't want your competitors to see your prices, or you want to be able to change prices at a later date, you can hide them on the plan.
To do this, check the "Hide booth prices" box in Floor plan settings.
Here you can also hide size (for available booths) or number (for booths with exhibitors). Once you check the necessary boxes and click Save changes, these details will become invisible on the live plan while remaining visible on your Dashboard .
How to hide exhibitors on the floor plan
You can hide the exhibitors' locations and details before the show starts. You can also hide some exhibitors on the floor plan. Go to Floor plan settings and scroll down to the “What companies to show” section.
Hide all companies
All exhibitors' profiles will be hidden on the floor plan. Reserved booths will be displayed as reserved without exhibitors' names on them. The organizer can still see the list of all the companies in the Exhibitors section.
Hide non-featured exhibitors in booths
You can choose to show only a featured exhibitor within the booth. It is especially useful when the booth is shared among many exhibitors. You can still see the others in the exhibitor list on the left if you click on the booth.
Hide companies that are “On Hold”
The companies with their booths "On Hold" will not be displayed in the exhibitor list on the left side of the front view until you approve their reservation.
Hide companies that have no booth except
This option might be useful for preserving company data but not showing it publicly. The exceptions can still be found in the exhibitor list on the left.
See also: How to assign exhibitors to booths.
How to download a floor plan
If you want to download your plan as a SVG, PNG, PDF, GLB, or CAD file, your should click the menu button next to the search field in the Designer , chose Export, and pick a format. Exporting the plan as a PDF may be especially useful for offline access and printing brochures and posters.
Frequently asked questions
What's the price for adding a new language to your platform?
What's the price for adding a new language to your platform?
Adding a new language to the platform is free.
Is it possible to change the language used in invoices?
Is it possible to change the language used in invoices?
The language used in invoices is English by default and can not be changed.
Can I disable adjusting the language automatically?
Can I disable adjusting the language automatically?
It isn't possible to disable adjusting the language automatically.
Can I remove the layer name from the booths list on the front view?
Can I remove the layer name from the booths list on the front view?
You can remove the layer name in Settings - Language by leaving the field "Term for Level/Floor in multi-floor plans" empty.
Why does the "downloaded PDF" only display a part of the floor plan rather than the complete layout?
Why does the "downloaded PDF" only display a part of the floor plan rather than the complete layout?
The area of the floor plan displayed in the PDF depends on the way your viewbox is set up.
Can I download a PDF of the floor plan with the exhibitor list?
Can I download a PDF of the floor plan with the exhibitor list?
The PDF includes the exhibitor names within the booths but not the exhibitor list.
My PDF doesn't show booth numbers/sizes.
My PDF doesn't show booth numbers/sizes.
If your PDF doesn’t show some booth data, it's most likely disabled on the floor plan view as well (for example, the booth sizes are hidden). You can check and adjust it in your back end.
How can I export a PDF with distances between the booths shown?
How can I export a PDF with distances between the booths shown?
Currently, to show the distance between booths, we need to involve our development team. We can enable this option for you to export such files for a one-time fee. Please contact our team for details.
Is it possible to hide the booth number and only display the exhibitor’s name?
Is it possible to hide the booth number and only display the exhibitor’s name?
It is possible to simultaneously hide the booth number and display the exhibitor’s name. Go to Settings - Floor plan. Scroll down to the “What booth info to show” section and check the box next to “Hide booth number in booths with exhibitor”.
Why can't my exhibitors see the previews of their profiles?
Why can't my exhibitors see the previews of their profiles?
Exhibitors can't preview their profiles when you hide all companies in the front view of your floor plan.
When I clone my event, how can I hide the exhibitors from the previous event and only display the ones from the current year? How can I hide an exhibitor's profile without deleting it from the system?
When I clone my event, how can I hide the exhibitors from the previous event and only display the ones from the current year? How can I hide an exhibitor's profile without deleting it from the system?
Check the box "Hide companies that have no booths except". You can also include exceptions that you'd like to be displayed.
How can I hide multiple exhibitors within the booth and only leave one?
How can I hide multiple exhibitors within the booth and only leave one?
First, assign a Featured Listing sponsorship to an exhibitor you’d like to display in the booth. Then, check the box "Hide non-featured exhibitors in booths".
Can I hide the booth size of one specific booth but keep it displayed for the rest?
Can I hide the booth size of one specific booth but keep it displayed for the rest?
The sizes can’t be hidden for a specific booth; they are only for all.
Can I change the font size of the text within a booth in the front view?
Can I change the font size of the text within a booth in the front view?
The booth sizes and the booth names/exhibitors' names in booths will be automatically adjusted depending on how zoomed in or zoomed out the view is.












