If the size of your floor plan is too big, you will see the notification "This floor plan is too big" when you click View live 
.
Note that attendees will not see this message because they access the floor plan view directly, not from the Designer.
A heavy floor plan may load slowly for some users and be less responsive than a regular one. In this article, we'll provide some tips on how to reduce the size of your floor plan and improve the loading speed.
This article is based on Designer 2.0, and some features may work differently if you are using the first version. In this case, please contact us as soon as you have any questions.
Don't forget to save your progress by clicking the Save button. Use Version history to restore an older version.
Reposition your plan
We recommend drawing your floor plan as close as possible to the top-left corner of your floor plan (0,0). The further your elements are from that point, the larger the numbers become for each element coordinate. This can add up to 5% to the size of the floor plan.
You can also reduce the size of the area map shown on the plan. Make sure that only the necessary part of the area is included.
The larger the included area, the heavier the plan becomes.
Optimize layers
Make sure that all the layers you see in the Layers panel on the left are really necessary.
If you uploaded a file to use as a blueprint, you can delete it after the plan is finished.
If you used our Sample plan to start your design, make sure to delete all the objects that don't exist in your venue.
Optimize images
Overly large image files in a floor plan may cause it to become too unwieldy. If you get the "too big" notification, consider replacing your images using the following guidelines.
Image type
In general, PNG and JPG images are preferred, although our software also supports SVG files. If you use SVG images, ensure that they are not overly detailed or complex. Converting raster formats (PNG, JPG, BMP) to SVG through online converters can result in complicated image outlines requiring additional calculations.
Image size
You should always check the size of the images you are using in your floor plan to make sure they are not causing it to get too large. For background logos, the preferred size is about 512 x 512 pixels. For images uploaded to the Designer, especially larger images such as background ones, you can use a resolution of up to 2048 x 2048 pixels.
Optimize design elements
Reduce detailing
Reducing the number of elements in your design can help increase the performance of your floor plan. Multiple identical elements, such as chairs, can often be replaced with one POI.
Reduce the elements size
Ideally, each object on your floor plan should be sized accurately to match the actual physical object at the venue (1 px = 1 m or 1 ft). However, large elements can overload the plan.
If you have tried other ways to optimize the plan size and it is still too heavy, follow these steps:
Find the largest objects on the plan
Reduce their dimensions (on the Properties panel on the right, or by pulling angles of the shape)
If it is a booth, set the real booth area manually (at the bottom of the Properties panel). This way, the booth will appear smaller on the plan and will not overload it, while exhibitors will still be able to see its actual area.
Note that it is also possible to edit booths in bulk.
You can use the grid to help you to align objects after you changed their size.
Change exhibitors' display in a booth
Split booths with multiple exhibitors
If you wish to show more than 5 exhibitors on a booth, we recommend splitting big booths into several ones or using exhibitor tags.
Too many exhibitors displayed in a booth can cause issues with the floor plan loading. In order to prevent this, we control the way exhibitors are displayed in a booth. If your booth contains several exhibitors, the order of display is set according to these rules by default:
If there are fewer than 5 exhibitors in a booth, all their names are shown, following the order in which they were assigned to this booth.
If there are more than 5, then only their number ("8 exhibitors") is shown. You'll still see their names when clicking on the booth and in the exhibitor list.
Shorten exhibitors' names and descriptions
The length of exhibitors' names may also affect the floor plan's performance. You can ask your exhibitors to write their names shorter if possible. In addition, it is possible to limit the number of characters of the company description that exhibitors can add. In order to apply this setting, choose the Exhibitor Portal (in the Event settings on the Dashboard ), click on the checkbox and set the maximum number of characters.
