If the size of your floor plan is too big, you will see the notification "This floor plan is too big" when you click the "View" link from the Designer:

Note that attendees will not see this message because they access the floor plan directly, not from the Designer.

A heavy floor plan may load slowly for some users and be less responsive than a regular one. In this article, we'll provide some tips on how to reduce the size of your floor plan and improve the loading speed.

In general, PNG and JPG images are preferred, and our software also supports SVG files. Ensure that the SVG files are not overly detailed or complex for optimal performance; converting raster formats (PNG, JPG, BMP) to SVG through online converters can result in complicated image outlines requiring additional calculations.

For background logos, the preferred size is about 512x512. For images uploaded to the Designer, especially larger images such as background images, you can use a resolution of up to 2048 pixels in width or height. However, it's important to note that the maximum safe resolution for Android devices is 4096 pixels. Exceeding this resolution may cause display issues for Android users.

Reducing the number of elements in your design can also help increase the performance of your floor plan. For instance, avoid repeating identical elements, such as chairs for stages. You can replace them with a generalized icon.

We also recommend drawing your floor plan as close to the top-left corner (0,0 coordinates) as possible. The further away the objects are from this, the larger numbers would be used for each element coordinates, adding up to 5% to the size of the floor plan.

Optimizing your floor plan size would improve the loading speed and would make your attendees more satisfied with using your floor plan.

See also: How to design a floor plan