If the size of your floor plan is too big, you will see the notification "This floor plan is too big" when you click View live 
.
Note that attendees will not see this message because they access the floor plan view directly, not from the Designer.
A heavy floor plan may load slowly for some users and be less responsive than a regular one. In this article, we'll provide some tips on how to reduce the size of your floor plan and improve the loading speed.
This article is based on Designer 2.0, and some features may work differently if you are using the first version. In this case, please contact us as soon as you have any questions.
Don't forget to save your progress by clicking the Save button. Use Version history to restore an older version.
Optimize layers
Make sure that all the layers you see in the Layers panel on the left are really necessary.
If you uploaded a file to the Background layer and used it as a blueprint, you should click the "Hide on view" toggle. This way, it won't affect the weight of the plan in front view.
If you used our Sample plan to start your design, make sure to delete all the objects that don't exist in your venue.
Note that files uploaded to the layer "Images (designer only)" aren't visible in the front view and don't affect its weight.
Optimize images
Overly large image files in a floor plan may cause it to become too unwieldy. If you get the "too big" notification, consider replacing your images using the following guidelines.
Image type
In general, PNG and JPG images are preferred, although our software also supports SVG files. If you use SVG images, ensure that they are not overly detailed or complex. Converting raster formats (PNG, JPG, BMP) to SVG through online converters can result in complicated image outlines requiring additional calculations.
Image size
You should always check the size of the images you are using in your floor plan to make sure they are not causing it to get too large. For background logos, the preferred size is about 512 x 512 pixels. For images uploaded to the Designer, especially larger images such as background ones, you can use a resolution of up to 2048 x 2048 pixels.
Optimize design elements
Reduce detailing
Reducing the number of elements in your design can help increase the performance of your floor plan. Multiple identical elements, such as chairs, can often be replaced with one POI.
Reduce the accuracy
You can set the accuracy of your floor plan, which reflects how accurately the objects are represented. It is especially relevant for rounded and curved objects.
This setting can be changed in the view settings, on the Properties panel.
Accuracy significantly impacts the size of the floor plan. The bigger the accuracy, the heavier the plan is. The default accuracy is 10. If the plan is too heavy, we recommend setting it to 6.
The minimum accuracy is 2, but we don't recommend setting the accuracy this low unless absolutely necessary. However, the smallest accuracy may work for you if your floor plan doesn't have rounded or curved objects. Otherwise, the low accuracy will affect how these objects look.
Reduce the stroke
The stroke of the design elements (booths, shapes, icons) may also affect the floor plan size. The thicker the stroke, the heavier the plan is. The stroke size can be changed for a particular object or for bulk of booths. The field where you can change it will appear in the general settings, on the Properties panel, after you select an object.
To change or delete the stroke of a booth, select the booth and change the number in the "border width" field. The width is numbered in pixels.
To change the stroke of a shape or an icon, also select the element and change the number in the "stroke width" field.
For any object (including booths), you can set the stroke width to zero, and the stroke will disappear completely.
Change exhibitors' display in a booth
Split booths with multiple exhibitors
If you wish to show more than 5 exhibitors on a booth, we recommend splitting big booths into several ones or using exhibitor tags.
Too many exhibitors displayed in a booth can cause issues with the floor plan loading. In order to prevent this, we control the way exhibitors are displayed in a booth. If your booth contains several exhibitors, the order of display is set according to these rules by default:
If there are fewer than 5 exhibitors in a booth, all their names are shown, following the order in which they were assigned to this booth.
If there are more than 5, then only their number ("8 exhibitors") is shown. You'll still see their names when clicking on the booth and in the exhibitor list.
Shorten exhibitors' names and descriptions
The length of exhibitors' names may also affect the floor plan's performance. You can ask your exhibitors to write their names shorter if possible. In addition, it is possible to limit the number of characters of the company description that exhibitors can add. In order to apply this setting, choose the Exhibitor Portal (in the Event settings on the Dashboard ), click on the checkbox and set the maximum number of characters.
Reposition your plan
We recommend drawing your floor plan as close as possible to the top-left corner of your floor plan (0,0). The further your elements are from that point, the larger the numbers become for each element coordinate. It doesn't affect the size of the plan, but it still can cause a lot of bugs and glitches.
