This article is for event organizers who want to collect payments for booths, sponsorships, or extras directly through ExpoFP.
Use this guide if:
You want exhibitors to pay online while reserving a booth
You need to connect a payment gateway
You want to manage currency, tax, discounts, or reports
You are deciding whether to activate the payment feature
Fo DIY users, the payment option is available only if it is included in your subscription. For those who order a plan from ExpoFP, it is included by default, just contact us to activate it.
Before you start
When payments are enabled:
Exhibitors can pay for booths, sponsorships, and extras online
The money goes directly to your payment gateway
ExpoFP does not collect transaction fees
ExpoFP does not store full credit card details (only the last 4 digits for reporting)
The system is PCI DSS compliant
The default reservation process and exhibitor journey are described here. You can also use your own registration form or our Exhibitor Portal for exhibitors to complete their profiles.
Set up your payment gateway
Before exhibitors can pay, you need to connect a payment processor.
Go to Event Settings → Payment gateway
Choose your providerWe integrate with PayPal, Authorize.NET, Stripe, and Square.
Enter your credentials following the instructions in your backend.
Save the settings.
Payment gateway settings are shared across all your events.
If something is unclear during setup, follow the instructions shown in your backend for your specific provider.
Set booth prices & enable payments
After connecting your payment gateway:
Set booth prices on your Dashboard
.Enable the Buy button for booths
Go to Event Settings → Pricing & Payments
Configure:
Currency
Sales tax
Credit card convenience fees (if applicable)
Once enabled, exhibitors will see the option to reserve and pay for booths.
Create discounts & promo codes
If you want to offer special pricing:
Go to Sales & Reservations → Discounts.
Create a discount or promo code
Define:
Discount type (percentage or fixed amount)
Validity period
Usage limits
Discounts will be applied during checkout.
Generate payment reports
After payments start coming in, you can generate reports on exhibitor purchases.
Reports help you track:
Paid vs. unpaid booths
Discounts used
Total revenue collected through the platform
You can export this data for accounting purposes.
Frequently asked questions
An exhibitor paid 50%, but my payment gateway charged them the full amount. What should I do?
An exhibitor paid 50%, but my payment gateway charged them the full amount. What should I do?
If the payment amount is correct in ExpoFP, the issue is likely on the payment gateway side. Contact your payment provider’s support for assistance.
I configured PayPal, but the payment button is not appearing. What should I check?
I configured PayPal, but the payment button is not appearing. What should I check?
Reenter your credentials and make sure the Client ID is correct. Then save the settings again.
My exhibitors see the error: "Payment settings corrupted - application ID created in sandbox." How do I fix this?
My exhibitors see the error: "Payment settings corrupted - application ID created in sandbox." How do I fix this?
Switch your payment gateway account from Sandbox mode to Production mode.
The name on the booth in ExpoFP is different from the name on the receipt. Why?
The name on the booth in ExpoFP is different from the name on the receipt. Why?
Exhibitors may use a personal credit card to pay. The booth reservation is still assigned to their company. To verify the payment, check the receipt number.