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Invoices in ExpoFP

How to manage and customize invoices.

Kristina Belenova avatar
Written by Kristina Belenova
Updated this week

The invoicing system in ExpoFP allows you to record what exhibitors have paid and what they still owe. It automatically generates invoices and allows exhibitors to pay online. It is not meant to replace a dedicated system like QuickBooks, but it does cover basic invoicing needs.

Invoices are included if your floor plan is designed by ExpoFP or you have selected to include payments as part of your monthly subscription package (see pricing).

Creating invoices

When an exhibitor opens a floor plan, selects an available booth, and then buys or reserves it (see booth reservation options), this automatically creates an invoice for the exhibitor.

You also can create the invoices manually on the Exhibitors  pageSelect the exhibitor, scroll down to the "Invoices" section, and click Add invoice.

Changing invoices

When you add a new booth, sponsorship, or booth extra, you'll see the options to add it to the invoice (existing or a new one). You also can edit the invoices directly, adding or changing items, prices, and discounts. 

To edit an invoice,

  1. Choose an exhibitor on the the Exhibitors page.

  2. Scroll down to the section Invoices.

  3. Hover your cursor to the invoice you want to edit and click the pencil icon .

  4. Change the description or the price of the invoice and press Save. Note that you can change the price by using the arrows next to it.

To add an item or a discount, click "+Add custom item/discount" next to the invoice.

  • If it's an item, give it a name in the description field and set the price. It will be added to the total.

  • If it's a discount, make the price a negative number (for example, -5). It will reduce the total.

Note that when exhibitors reserve more items, these items will be added to the new invoice automatically.

When you assign booths to exhibitors from the Designer or change booths (resize, rename, merge), invoices don't update automatically. You can update them individually and resend them to pay.

Invoices settings

In Event settings  - Pricing & payments, you can set your currency, payment due date, display instructions, etc. See more details here.

To show your address, VAT number, logo, and other credentials on your invoices, add them in My account  - Profile.

Sending invoices to pay

See here how to send invoices automatically and manually and edit the email templates.

How to turn invoices off

If you don't want to use our invoices, it's possible to turn off this entire section in the Dashboard . Scroll down to your package details and uncheck Invoicing.

Frequently asked questions

Is there a way to download all exhibitor invoices in bulk instead of doing it individually?

Currently, it's not possible to download all exhibitor invoices in bulk.

How can I get a copy of the invoice when an exhibitor reserves a booth?

To receive a copy of the invoice when an exhibitor reserves a booth, add your desired e-mail address to the CC or BCC of the "Reservation confirmation" or "Invoice" template in the email templates. By default, such e-mails are only sent to the account owner's address.

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