Attendees can view exhibitor profiles when they click on the booth or company name in the exhibitor list. Complete profiles help visitors better understand company products and services and drive exhibitor-attendee engagement.
In this article, you can learn how to edit exhibitor profiles.
Exhibitors can manage their profiles themselves using their Exhibitor Portal.
How to fill in company details
Exhibitors can manage their profiles themselves using their Exhibitor Portal. As an organizer, you can also add and edit their profiles.
First, exhibitors can show their company name, assign themselves to categories, and write a company description. You can limit the number of characters on the exhibitor's description in Event Settings - Exhibitor Portal. It's also possible to set descriptions in a second language, which will be selected according to the browser's language.
Other available fields:
Company location
Website link and social media
Company email and phone (displayed on the plan)
Contact name, email, and phone (not displayed on the plan, for event-related communication only)
To add a new exhibitor's details, go to the Exhibitors page, click +Add new, and fill all the fields you need.
For an existing exhibitor, click on the exhibitor on the same Exhibitors page. You will be redirected to the page with all the exhibitor's details. Then, click Edit profile.
How to use AI to fill out the exhibitor profile
Exhibitors can save time by using the "Autofill Profile with AI" feature through the Exhibitor Portal. This is available to organizers on the Exhibitors page. To use this feature, simply enter the company website and click the autofill button.
AI will scan the most relevant pages of the site and attempt to fill in details such as company name, description, contact information, social links, logo, and category.
Most empty fields will be updated, and manually entered information will remain unchanged. However, the URL, country, logo, and categories are always overwritten by AI.
After autofill completes, fields updated by AI will be marked with a star.
While most data is taken directly from your website, some values (like the description) may be summarized by AI.
How to add media to exhibitor profiles
All the media listed below can be uploaded to the profiles the way as company details: Exhibitors page > Click on the exhibitor > Edit profile button.
Logo
The company logo is displayed next to its description. If you upsell the Logo in Booth and the Logo in Header sponsorship options, these logos will also be pulled automatically from profiles. Additionally, logos uploaded to exhibitor profiles can appear in the Exhibitors Widget, which displays exhibitors in a grid or tile format. To ensure logos are displayed in the widget, assign the Logo sponsorship to the exhibitor.
We recommend using logos in JPG and PNG formats, up to 100 KB in size, and 600x400 resolution.
Leading image
The leading image is displayed at the top of the profile and can be linked to a webpage.
Image galleries
Exhibitors can upload an unlimited number of images to the gallery section. Images are automatically rotated and can be expanded to full screen.
We recommend using images in JPG and PNG formats, up to 300 KB in size, and 1200 x 900 resolution.
Videos
Videos can be embedded as YouTube or Vimeo links. They start playing automatically, on mute by default, when an attendee clicks on the exhibitor profile.
Brochures
Brochures or marketing materials can be uploaded as PDF files to the profiles.
Link exhibitor profiles from other systems
If you use different exhibitor management systems and have their profiles there, you can push the data to us via API. However, depending on your use case, you may only store all the data in a third-party system. Action buttons can link the profiles to the exhibitors on the floor plan, taking attendees back to the event website or app.
How to add action buttons to exhibitor profiles
Action buttons are clickable options with custom text and links displayed in the exhibitor profile. Although they can be used for anything, they are useful for showing demos, linking to online stores, or exchanging contact information.
Exhibitors can add up to three action buttons to their profiles by adding them to the bottom fields on the Edit Profile page in their Exhibitor Portal (if the listing level allows it). Action Buttons' visibility is controlled by listing level settings within Sponsorship options. When Action Buttons are disabled, they will not appear on exhibitor profiles in the public live view but remain visible in the Exhibitor Portal for internal users.
If you need to add the buttons yourself, as an organizer, you can do it the same way: Exhibitors page > Click on the exhibitor > Edit profile button.
Enhancing exhibitor profiles
Featured Listings are shown at the top of the exhibitor list, along with every matching search or category. You can also upsell them to generate extra revenue.
Restricting fields in the profiles
You can offer different sponsorship tiers for exhibitors and restrict access to any fields using listing levels.
Frequently asked questions
Can I import action button links using an Excel file?
Can I import action button links using an Excel file?
Yes, action buttons can be imported via Excel. You can export the text and links to the existing buttons, update them, and import the file back.
How to disable action buttons? You can restrict or upsell action buttons with Listing Levels. Action Buttons do not require an additional purchase; they are included as part of your event’s configuration, with visibility depending on the listing level and sponsorship options you select.
Why are logos not displaying in the Exhibitors Widget?
Ensure that the logo has been uploaded to the exhibitor’s profile and that the Logo sponsorship has been assigned.
Why is the Exhibitors Widget not visible?
Verify that the Exhibitors Widget is enabled in the Widgets section of your dashboard. Why are Action Buttons not appearing on the live floor plan? If Action Buttons appear in the profile preview but not on the live floor plan, verify the exhibitor’s listing level and sponsorship settings in the backend. After confirming the settings, refresh the floor plan to apply changes. If the issue persists, further troubleshooting may be required.