If you need to get a quote, add more booths, change your design package, or cancel your subscription, you can do this at any time in your Dashboard 
. Any unused money will be returned to your account and made available for future subscriptions. After your event has passed, you can delete or clone it to use the same design for the next event.
How to get a quote
Once you've chosen the design package or subscription plan that you need, you can get a quote to discuss with your team.
Without an account
For window shopping, use our Pricing Calculator. You can estimate the cost based on the size of your event and the chosen design package. Information about each option is available via the links within the calculator.
Once you're happy with the options you've chosen, you can copy the URL with your selections or download a quote to discuss with your team.
With an account
If you've already created your first event with us, you can create a new plan on the same account.
If you want to upgrade an event to a different design package or subscription, you can use the upgrade page to estimate the cost and get a quote/invoice.
Just like with the Pricing Calculator, on the upgrade page, you will see the options to choose the number of booths, the design package, and the subscription.
If you have several events under your account, please make sure you've selected the correct one to upgrade. You can switch between events on your Dashboard .
Change or cancel your subscription
Scroll down your Dashboard to see information about your package, booths, next charge date, and subscription end date. Click Change or Cancel Package.
When you click "Change", you'll get redirected to the upgrade page, where you can choose a different number of booths or a different package.
On the same page, you can upgrade your plan after the trial. Here you can learn about every available package to choose the right one.
If you downgrade to fewer booths, note that the minimal subscription period is one month. The billing cycle is renewed every time you change your subscription. The system will take into account your latest balance and turn the unused funds into credits. You will be charged according to your new number of booths for at least a month, depending on your particular case.
Unused money and credits
If you cancel your subscription, the subscription end date is reset to the end of the current month. Unused money becomes credits, which the system calculates automatically. This is how it works:
If you upgrade and cancel the same day, the full amount will be credited.
If you upgrade for a month and cancel the next day, nothing will be credited, and your floor plan will be live for the rest of the billing month.
If you upgrade for three months and cancel after a week, you will be credited for two months, and your floor plan will be live for the rest of the billing month.
Change the subscription end date
Hover over the subscription end date to change it.
Transfer subscriptions between events
You can cancel the subscription of one event and upgrade to another one. Any remaining money will be returned to your account to be used for this upgrade.
Clone an event
If you clone your existing floor plan for next year, you can reuse it. This will copy your floor plan layout and, optionally, your exhibitors and booth assignments. The option to do this is also at the bottom of your Dashboard 
. The new event will have a 7-day trial, and after that, you can choose to keep it free or to upgrade.
Delete an event
The option to delete your event can be found at the bottom of your Dashboard . If the event has an active subscription, you need to cancel it first.
Create a new event
You can create a new event by clicking Create floor plan on our main website menu or your Dashboard . More details about creating events are here.
Frequently asked questions
Can I still change the package/number of booths if I pre-paid?
Can I still change the package/number of booths if I pre-paid?
Yes, you can change your subscription package and the number of booths at any time via your upgrade page.
What happens after I cancel my subscription?
What happens after I cancel my subscription?
Once your subscription ends, your floor plan will be downgraded to the free package. Please note that no data is lost, and you can always upgrade again to restore it.
Why don't I see the options to change or cancel my subscription?
Why don't I see the options to change or cancel my subscription?
Only the account owner can apply changes to the subscription. None of their teammates can access that information. If you are the account owner and still can't see those buttons, contact our support team.