Skip to main content
All CollectionsUsing it like a Pro
How to set your mail server through Mailgun, SMTP
How to set your mail server through Mailgun, SMTP

Configuring your own custom mail server for Mailgun or SMTP.

Kristina Belenova avatar
Written by Kristina Belenova
Updated over a week ago

By default, the emails at ExpoFP are sent from [email protected]. If you'd like to send emails from your own email address, you can set up your own custom mail server. The settings are shared among all the events under your account.

Choosing a mail server

Go to Settings  - Mail settings and choose a mail server.

Mail settings section with "Mail settings" and server options in boxes with arrows pointing to them

Configuring a Mailgun server

How to create a Mailgun account

  1. Check your inbox for a "Please verify your Mailgun account" email and click the link

  2. With your domain set up, you can send more emails, and the emails you send will come from you. You can set this option here. Although you can use your domain name as is, Mailgun recommends that you instead choose a subdomain for your email to come from. So instead of "yourdomain.com," consider something like "mail.yourdomain.com."

Mailgun Add New Domain page

4. Go to the Domains page and pick your new domain from the list

Mailgun Domains page with "Domains" and domain options in boxes with arrows pointing to them

5. Click on the arrow in the top right hand corner of your Mailgun dashboard. Then click API Security.

Mailgun screenshot with down arrow and API Security in boxes with arrows

6. Click Create API key. You will be prompted to give it a reference name and then will receive your API key to put on your clipboard.

Mailgun screenshot with "Create API Key" button in box with arrow

How to configure Mailgun

Once you have a Mailgun account, then you can select the "Mailgun" option, fill out the following fields and click on Save changes:

  1. API key: your Mailgun domain API key

  2. Your name: it will be shown as the sender

  3. Mail name: it will be in the email address before the @ symbol

  4. Your Mailgun domain name: the Mailgun domain name you set up

Mail settings page with "Mailgun" and "Save changes" in boxes with arrows

Configuring the SMTP server

You can select the SMTP option, fill out the following fields and click on Save changes:

  1. SMTP host: find this in your mail server provider's settings

  2. SMTP port: typically 587

  3. SMTP username: your host username

  4. SMTP password: your host password

  5. From name: sender's name (may be empty)

  6. From e-mail: your host address

Mail settings page with "SMTP" and "Save changes" in boxes with arrows

Configuring the Gmail SMTP server

How to generate a Gmail password

Generate an app password by visiting myaccount.google.com while logged into your Google account.

1. Turn on 2-step verification.

My account page on google with "Security" and "2-Step Verification" in boxes with arrows

2. After setting up 2-step verification, type "password" in the search bar, and pick the "App passwords" item from the list:

Google "My Account" page with "password" and "App passwords" in boxes with arrows

3. Type in a name for your new app specific password, such as "ExpoFP SMTP" and click "Create."

My account page on Google with "App name" and "Create" in boxes with arrows

4. Now you have the password for the expofp.com SMTP mail server. You can copy and paste it into the ExpoFP page.

Google My Account page with area for password in box with arrow

How to configure the Gmail SMTP

If you have generated a Gmail password, then you can select the "Gmail SMTP" option, fill out the following fields and click on Save changes:

  1. SMTP Host: smtp.gmail.com

  2. SMTP Port: 587

  3. SMTP username: your Gmail username

  4. SMTP password: your Gmail generated password

  5. From name: sender's name (may be empty)

  6. From e-mail: your Gmail address

Mail settings page with "Gmail SMTP" and "Save changes" in boxes with arrows

Sending a test message

When you have saved your information, or are about to save your information, you will have a Test button appear. Click it and choose an email to send a test message to.

SMTP settings results with "Test" button in box with arrow

Frequently asked questions

Can I change my mail server configuration on ExpoFP without losing data?

Yes, the emails are visible in Reports - Mailing log.

Can I use Mailgun SMTP for both attendee and exhibitor communications on ExpoFP?

There is no attendees' email/registration on the ExpoFP platform at the moment.

Did this answer your question?