By default, the emails at ExpoFP are sent from [email protected]. If you'd like to send emails from your own email address, you can set up your own custom mail server. The settings are shared among all the events under your account.
Choosing a mail server
Go to Settings - Mail settings and choose a mail server.
Configuring a Mailgun server
How to create a Mailgun account
Check your inbox for a "Please verify your Mailgun account" email and click the link
With your domain set up, you can send more emails, and the emails you send will come from you. You can set this option here. Although you can use your domain name as is, Mailgun recommends that you instead choose a subdomain for your email to come from. So instead of "yourdomain.com," consider something like "mail.yourdomain.com."
4. Go to the Domains page and pick your new domain from the list
5. Click on the arrow in the top right hand corner of your Mailgun dashboard. Then click API Security.
6. Click Create API key. You will be prompted to give it a reference name and then will receive your API key to put on your clipboard.
How to configure Mailgun
Once you have a Mailgun account, then you can select the "Mailgun" option, fill out the following fields and click on Save changes:
API key: your Mailgun domain API key
Your name: it will be shown as the sender
Mail name: it will be in the email address before the @ symbol
Your Mailgun domain name: the Mailgun domain name you set up
Configuring the SMTP server
You can select the SMTP option, fill out the following fields and click on Save changes:
SMTP host: find this in your mail server provider's settings
SMTP port: typically 587
SMTP username: your host username
SMTP password: your host password
From name: sender's name (may be empty)
From e-mail: your host address
Configuring the Gmail SMTP server
How to generate a Gmail password
Generate an app password by visiting myaccount.google.com while logged into your Google account.
1. Turn on 2-step verification.
2. After setting up 2-step verification, type "password" in the search bar, and pick the "App passwords" item from the list:
3. Type in a name for your new app specific password, such as "ExpoFP SMTP" and click "Create."
4. Now you have the password for the expofp.com SMTP mail server. You can copy and paste it into the ExpoFP page.
How to configure the Gmail SMTP
If you have generated a Gmail password, then you can select the "Gmail SMTP" option, fill out the following fields and click on Save changes:
SMTP Host: smtp.gmail.com
SMTP Port: 587
SMTP username: your Gmail username
SMTP password: your Gmail generated password
From name: sender's name (may be empty)
From e-mail: your Gmail address
Sending a test message
When you have saved your information, or are about to save your information, you will have a Test button appear. Click it and choose an email to send a test message to.
Frequently asked questions
Can I change my mail server configuration on ExpoFP without losing data?
Yes, the emails are visible in Reports - Mailing log.
Can I use Mailgun SMTP for both attendee and exhibitor communications on ExpoFP?
There is no attendees' email/registration on the ExpoFP platform at the moment.