Skip to main content
All CollectionsUsing it like a Pro
How to set your mail server through Mailgun, SMTP
How to set your mail server through Mailgun, SMTP

Configuring your own custom mail server for Mailgun or SMTP.

Kristina Belenova avatar
Written by Kristina Belenova
Updated over 5 months ago

By default, the emails at ExpoFP are sent from [email protected]. If you'd like to send emails from your own email address, you can set up your own custom mail server. The settings are shared among all the events under your account.

Choosing a mail server

Go to Settings  - Mail settings and choose a mail server.

Mail settings section with "Mail settings" and server options in boxes with arrows pointing to them

Configuring the Mailgun server

How to create a Mailgun account

  1. Sign up here

  2. Check your inbox for a "Please verify your Mailgun account" email and click the link

  3. With your domain set up, you can send more emails, and the emails you send will come from you. You can set this option here. Add your domain name, which can be in "your.domain.com" format or "yourdomain.com."

Mailgun Add New Domain page

4. Go to the Domains page and pick your new domain from the list

Mailgun Domains page with "Domains" and domain options in boxes with arrows pointing to them

5. Go to Overview. Click on the Select button inside the API label and copy your domain API key.

Mailgun Overview page with "Overview" and API key in boxes with arrows pointing to them and the word "click" with an arrow pointing to the Select button

How to configure Mailgun

If you have created a Mailgun account or already have one, then you can select the "Mailgun" option, fill out the following fields and click on Save changes:

  1. API-key: your Mailgun domain API key

  2. Your name: it will be shown as a sender

  3. Mail name: it will be in the email address before the @ symbol

  4. Your Mailgun domain name: after @ usually ends with mailgun.com

Mailgun configuration page with "Mailgun" and "Save changes" in boxes with arrows pointing to them

Configuring the SMTP server

You can select the SMTP option, fill out the following fields and click on Save changes:

  1. SMTP Host: smtp.host.com

  2. SMTP Port: 587

  3. SMTP username: your host username

  4. SMTP password: your host password

  5. From name: sender's name (may be empty)

  6. From e-mail: your host address

SMTP settings page with "Mail settings," "SMTP" and Save changes button in boxes with arrows pointing to them

Configuring the Gmail SMTP server

How to generate a Gmail password

Generate an app password by visiting this page while logged into your Google account.

Turn on 2-Step Verification.

Google account page with arrows pointing to "Home" and Count me in button

Generate an app password, type "password" in the search bar, and pick the "App passwords" item from the list:

Google account page with "password" typed in search bar and results listed

Select the app — Other (Custom name).

Google account app passwords page with arrow pointing to "Other (custom name)"

Type in "expofp.com"

Google account app passwords with a "1" and an arrow pointing to expofp.com and a "2" and an arrow pointing to "Generate" button

Now you have the password for the expofp.com SMTP mail server.

Google account generated app password page with "your password" in box with arrow pointing to it

How to configure the Gmail SMTP

If you have generated a Gmail password, then you can select the "Gmail SMTP" option, fill out the following fields and click on Save changes:

  1. SMTP Host: smtp.gmail.com

  2. SMTP Port: 587

  3. SMTP username: your Gmail username

  4. SMTP password: your Gmail generated password

  5. From name: sender's name (may be empty)

  6. From e-mail: your Gmail address

Mail settings page with "Gmail SMTP" and "Save changes" in boxes with arrow pointing to them

Sending a test message

You can send a test message to make sure everything is set correctly. Click on Test, and a green box with the text "Message sent" will be displayed at the bottom left corner.

Mail settings page with "Message sent" and "Test" in boxes with arrows pointing to them

Frequently asked questions

Can I change my mail server configuration on ExpoFP without losing data?

Yes, the emails are visible in Reports - Mailing log.

Can I use Mailgun SMTP for both attendee and exhibitor communications on ExpoFP?

There is no attendees' email/registration on the ExpoFP platform at the moment.

Did this answer your question?